Quiet and realistic flame
Quiet and realistic flame. Outs out good heat. Looks great!
heats the large area
It arrived promptly, and heats the large area in our basement well.
Quality fireplace - cheap remote
We love our Ascent fireplace and use it every day no matter what time of year. The LED "fire" creates a relaxing ambiance. I would have given it 5 stars but the remote is pretty cheap and the on/off button barely works because of the daily use. I contacted Napoleon about a replacement and they brushed me off to a "local" distributor who would take care of it. The local distributor had no idea how to get a replacement and didn't really seem interested in helping me because I didn't buy it from them. It's a small thing but for the price of this high end electric fireplace I really did expect Napoleon to stand behind their product.