Poor online sales and service
I haven’t used my new fire place as it took over three months to recieve the fireplace, and I never received the rest of my order
Easy assembly, easy to use and very beautiful to look...
Easy assembly, easy to use and very beautiful to look at
We have had the fireplace in our home now for a couple months and I couldn’t be happier! It is absolutely beautiful. The flame is so realistic and it has so many features. Everything is so easy to control from the remote. We love the option to have the ambiance of the flame even in the summer since you can have the heat turned off but flame still in. I couldn’t recommend this more!
Top service! From buying to getting our fireplace installed. Well done!
Perfect for my Pottery Barn cabinet!
I bought this electric 50” Dimplex 50XL almost 2 years ago and I had never lived in a home with the ambiance of a fireplace. I had a cabinet maker remove a couple doors, add some trim and it looks like it’s always been there! I am retired and live in California. Now I’ve misplaced the remote and need a replacement, but never have I regretted this purchase!