The new fireplace is a dream
The new fireplace is a dream. The original one was a very 1950’s wood burning fireplace. The room was never used. Who has wood in Florida. Our new electric fireplace gave us the look we were looking for. The company was very nice to work with. Shipping, even during COVID-19, was without issue and the installation went well for our electrician. We are waiting on the flooring and furniture, but for now we stuck in a couple of chairs just so we can enjoy it.
Prompt attention and delivery of an undamaged product
Prompt attention and delivery of an undamaged product make this company the one to go for an electric fireplace
We love our fireplace
We love our fireplace. It's wired for 220 so it puts out enough heat to warm our living room. The changing colors of the crystals are great. And it was easy to install. The only problem is the misleading ad about the open box sale. After waiting 3 weeks we called and were told they rarely receive that fireplace back. So then we paid the actual price of that model. They should have honored the price bc of the misleading ad. They should have taken the ad down until they actually had an open box fireplace.
Overall excellent service
The unit was installed very well. The installation was customized to our needs, which was great. Overall excellent service. Would highly recommend them.
perfect fireplace for my needs
I am really happy with the pricing of my fireplace, most importantly after our discussion they were able to recommend the perfect fireplace for my needs.